FAQ
Questions? We've got answers.
Everything about shipping, sizing and returns in one place. Can't find what you need? A real person is one email away.
Shipping & Delivery
How much is shipping?
Shipping is free on every order. No minimum, no hidden fees.
Where do you ship?
We ship to all 50 U.S. states.
When will my order arrive?
Orders are processed within 1–3 business days, then delivered within 6–12 business days. Most orders arrive within 15 business days. Times may be longer during holidays and peak seasons.
How can I track my order?
As soon as your order ships, you'll get an email with a tracking number.
Will my dress arrive in time for Christmas?
Order by November 28 for Christmas delivery. For any event, check the order-by date at the top of our site. If your date is close, email us before ordering and we'll give you an honest answer.
Do you have matching outfits for siblings?
Yes. Many of our dresses come in colors that match our boys' suits. You can also shop by color to coordinate family photos.
How should a full tulle dress fit?
Choose by height and chest. Tulle and ball-gown styles are fitted at the top and full in the skirt, so if your child is between sizes, size up. Our Size Guide has the measurements.
How do I care for a tulle or sequin dress?
Hand wash cold or spot clean, and hang to dry. Do not tumble dry. Steam on low to refresh the tulle; avoid ironing sequins directly.
Sizing
How do I choose the right size?
Check our Size Guide before ordering. If your child is between sizes, we recommend sizing up for comfort and longer wear.
Orders, Returns & Refunds
Can I change or cancel my order?
Email us within 12 hours of placing your order. Once an order has been processed or shipped, changes may no longer be possible.
What if my item arrives damaged or incorrect?
Email us within 7 days of delivery with your order number and a photo, and we'll make it right.
Can I return an item?
Yes. You can return unworn items with original tags within 30 days of delivery. See our Returns & Refunds page for details.
Still have questions?
Email us and a real person will reply within 24 hours on business days.
support@bloombabekids.com