FAQ

📦 When will my order ship?

Orders are typically processed within 1–3 business days.
Processing time does not include weekends or holidays.

🚚 How long does delivery take?

After processing, delivery usually takes 6–12 business days.
Please note that shipping times may vary due to destination, carrier delays, or peak seasons and holidays.

👕 How do I choose the correct size?

We recommend checking our Size Guide before placing your order.
If your child is between sizes, sizing up is usually the best option for comfort and longer wear.

✏️ Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 12 hours of placing it.
Once an order has been processed or shipped, changes may no longer be possible.

❗ What if my item arrives damaged or incorrect?

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery.
Be sure to include your order number and clear photos, and we’ll make it right as quickly as possible.